Account Setup
How to get started with Stretch Financial Wellness®
Complete Account Set Up
How do I complete the set up of my Stretch Financial Wellness® account? It’s simple! Once you’ve enrolled, you will be returned to the home page to li...
Unable to Verify Account
I am unable to verify my account. Can you help? We know delays in account set up can be frustrating and we want to help! Your account is verified thro...
Payment Method on File
I signed up with a debit/credit card. Will additional charges be made to that card? Focus Subscribers : A recurring $5.99/month fee will be charged to...
Unable to Create Account
Why am I unable to create a Stretch Financial Wellness® account? The Stretch Financial Wellness® is not available in all states. Users in the state of...
Two Subscriptions
Can I have a subscription to both Stretch Financial Wellness® Vision and Focus products at the same time? We currently only allow one paid subscriptio...
Minimum Usage
Do I have to link my debt to use Stretch Financial Wellness®? If you do not link your card, you will still have access to tools, like 'Stretches' that...