Linking Bank Accounts
Connect Bank Account(s)
How do I connect my bank account(s)? It's easy! To link payment methods via Plaid, you will need your financial institution username and password. Wit...
Unable to Link Bank Account
My financial institution is in the dropdown showing as a bank account option, but I am still unable to link my account. We leverage Plaid to make the ...
Bank Not Listed in Dropdown
Can I manually add a bank or financial institution if they are not in the dropdown? If you do not see your financial institution listed in the dropdow...
Multiple Bank Accounts
Can I link more than one bank account? Definitely! We know our users want to be able to pay bills from various accounts. You'll be able to link multip...
Bank Account Nickname
Can I change the way my bank account name is displayed in the app? You bet! You can add a nickname to each of your bank accounts to help you different...
Verify Bank Account Link
How do I know if my bank account is linked? You can view the linked bank account, and the status of the link, by checking the 'Linked Accounts' page u...
Unlink Bank Account(s)
How do I unlink my bank account from Plaid? Simply click the unlink option from the Stretch Financial Wellness® 'Linked Accounts' page, under the prof...
Investment Accounts
Do you support investments? Stretch Financial Wellness is not an Investment Advisor and cannot support or assist with any investments or investment ad...
International Banks
Do you support international banks? No. The bank account must be based in the U.S.