Communication
Want to get more or less communication? Check out these resources.
Notification Types
Depending upon your how you elected to receive communications, you may receive communications such as due date alerts and payment confirmations via te...
Update My Notifications
How do I turn off or change the frequency of notifications? Stretch Financial Wellness® uses email and SMS text notifications to communicate importan...
Payment Due/Paid Alerts
What types of alerts will I receive when a liability (debt) is due or paid? Depending upon your how you elected to receive communications, you may rec...
Update Contact Information
How do I change my phone number or email? If you need to update your email or phone number: Log in and click on your 'Profile' silhouette in the uppe...
Use of Email Address
How is my email address used? We collect your email address in order to create your account and login information, as well as to send you emails about...
Tax Statement
Will I receive a year-end tax statement? No. We do not issue year-end statements. You can contact the financial institution or liability account holde...